Cancellation policy

Purchase Options Cancellation Policy

At PiPi Tea, we offer two simple ways to buy: a one-time 
purchase or a recurring subscription. This policy explains 
how each option works, how to manage it, and how to cancel 
at any time.

One-Time Purchases

A one-time purchase is exactly what it sounds like — you 
pay for your order once and we ship it to you. There's no 
recurring charge, no automatic renewal, and no commitment.

If you'd like to return your one-time order, please see our 
Refund Policy. We offer a 90-day money-back guarantee on 
all PiPi Tea products.

Subscriptions

When you choose to subscribe, you'll receive repeat 
deliveries of your favorite PiPi Tea on the schedule you 
select — and you'll save 10% on every order.

How subscriptions work:
- Choose your delivery frequency at checkout (e.g., every 
  30 days, 60 days, or 90 days)
- Your payment method is stored securely with our payment 
  processor
- Each delivery is automatically billed and shipped on your 
  selected schedule
- You receive 10% off every recurring order
- Your subscription continues until you choose to cancel — 
  no minimum commitment, no hidden terms

You're always in full control of your subscription.

How to manage your subscription:

After your first purchase, you can manage everything from 
your account. Just log in and click "Manage My Account" 
from the customer menu. From there, you can:

✓ View upcoming deliveries
✓ Skip a delivery
✓ Change your delivery frequency
✓ Update your shipping address
✓ Update your payment method
✓ Pause your subscription
✓ Cancel your subscription — anytime

There are no fees for skipping, pausing, or canceling. 
Cancellation is instant and takes just a few clicks. We 
will never make it harder to cancel than it was to sign up.

Need Help?

If you'd prefer assistance managing your subscription, our 
customer support team is happy to help. Just reach out:

📧 Email: support@pipitea.co